Chicago IT Company

Unlock 99.9% Guaranteed Cloud Uptime and Reliable Connectivity with one of the Leading IT Companies in Chicago

Professional IT Operations Management by Chicago IT Company

Streamline Your IT Costs and Maximize Efficiency, Trusted by 3504+ End Users

Why choose Micro-Tech USA as your IT company in Chicago, IL?

Gain a dedicated IT partner with 100+ years of combined experience focused on your business goals
Achieve unparalleled cybersecurity with our comprehensive on-site and virtual security solutions
Avoid frequent IT issues with our proactive approach, backed by 23+ expert technicians at our IT company..
Reduce IT costs with our scalable, per-agent, per-hour pricing model
Maximize your IT investment with our client-centric approach and strong focus on compliance

Request a Quote from our Chicago IT Company

Testimonials from Our Chicago IT Company Clients

“You might be able to pull it off a breakeven cost, but the reason we go with Micro-Tech U.S.A. is they have an unlimited technical capability – we will never find ourselves in a situation where they aren’t able to come in and advise us professionally and skillfully.”

Emmett Glynn

Senior Vice President and CFO of Clune Construction

Micro-Tech U.S.A. is a shop that can accomplish any task I can think of as far as networks and desktop computing is concerned. A lot of managers are worried about putting all their eggs in one basket. In this case I’m very happy to have one basket.

Susan Dwyer

Micro-Tech’s consultation is really strong. If we say we are thinking about where we want to go in the next six months. They’ll show up on short notice with some really good ideas – and that’s a valuable resource for us.

Paul Stieber

IT Manager, C4

Micro-Tech U.S.A

IT Company Chicago, Illinois

8 W Monroe St APT 424
Chicago, IL 60603, United States

Our Numbers

Trust in Verified Results: Explore the Professionalism of Our IT Firm in Chicago

36+

Companies supported all over the USA

24+

Years in business

99.9%

Cloud uptime guarantee

Core Services Offered by Our IT Company to Elevate Your Chicago Business

Managed IT Services

Unlock the power of dedicated technicians and a pod-based service model. You'll experience the SMB feel while scaling effortlessly. With 23 IT technicians on staff, your IT needs are in safe hands at our IT company.

IT Support

Say goodbye to frequent IT issues. Our proactive approach ensures you're always ahead of the curve. Benefit from 24+ years of industry experience and focus on what really matters.

Cybersecurity

Secure your assets with our cybersecurity services. From on-site cameras to virtual security, we've got it all. Trust in our strong focus on SOC 2, ISO 27001, and HIPAA compliance.

IT Consulting

Our consultation services are agile and responsive, even on short notice. Leverage our 100+ years of combined experience to align IT with your business goals.

IT Helpdesk

Get real-time solutions with our live help desk, available seven days a week from 6 AM to Midnight. Enjoy the 99.9% guarantee that a human will answer your call.

Network Support

Partner with a reliable IT company in Chicago to optimize your network performance with our Tier 1 through 5 servicing. We're large enough to handle any challenge, ensuring you're never limited by technical constraints.

Backup & Disaster Recovery

Safeguard your data with robust backup and disaster recovery solutions. Our cloud has a 99.9% uptime guarantee, so you can rest easy knowing your data is secure.

Cloud Services

Embrace the future with our cloud-centric focus. We're one of the country's premier Cloud-Centric Technology Providers. Benefit from our ability to fully integrate into your organization.

On-Site Support

Enhance your physical security with our on-site services, from CCTV to access control. We offer full-time on-site support, making us a holistic IT solutions company for your business.

Competitive Advantages Distinguishing Us from Chicago IT Companies

Streamline all your IT needs under one roof by partnering with our IT firm.

Maximize your operational efficiency by consolidating all your IT needs under one roof with us, a leading Chicago IT firm.

Benefit from our IT firm in Chicago for complete end-to-end assistance, from hardware to strategy. No more juggling multiple vendors. Just one invoice, one vendor.

Plus, with 24+ years in business, you’re partnering with seasoned experts in Chicago.

Evolving business? Benefit from the scalable solutions from the experts at our IT company in Chicago

Adapt your IT services as your business evolves.

Gain from our customizable managed IT services, priced per agent, per hour. Whether you’re scaling up or down, our flexible pricing model aligns with your unique needs.

And remember, as your user numbers grow, our Chicago IT company decreases the per-user cost.

Optimize operations with our IT company's unmatched technical expertise

Never find yourself limited by your IT service company again. Leverage our ‘unlimited technical capability’ to tackle any challenge that comes your way.

With a 99.9% guarantee that a human will answer your service calls, you’re never left in the dark.

Our Chicago team of 23 IT technicians is always ready to assist you, ensuring that your business operations run smoothly and efficiently.

Fortify your defenses with our proactive leadership at our IT company in Chicago

Partner with one of the most trusted IT companies in Chicago and protect your business from evolving cyber threats. Our leadership in security and risk management ensures you’re always ahead of the curve.

With a strong focus on SOC 2, ISO 27001, and HIPAA, your compliance worries are a thing of the past.

Gain peace of mind knowing we’ve been in the technology services industry since 1989, offering you over three decades of unparalleled expertise.

Discover Your Ideal IT Services Company in Chicago

Spoiler alert! It’s us. We’re the Ones to Call

Discover Our Diverse IT Solutions at Chicago IT Company

IT Support Chicago
IT Helpdesk Chicago
IT Consulting Chicago
IT Outsourcing Chicago

IT Network Support Chicago
Managed IT Chicago
Cyber Security Chicago

FAQ

FAQ about IT Companies in Chicago

What level of reliability does your IT company promise with cloud service?

Experience peace of mind with our cloud services, backed by a 99.9% uptime guarantee.

Your data is not just secure; it's accessible when you need it. Avoid the hassle of downtime and gain the freedom to focus on what really matters—your business.

With our cloud services, you can streamline operations, improve efficiency, and drive productivity, all while knowing your data is safe and readily available.

Can you elaborate on the scope of tech support your IT firm provides?

Achieve clarity with our transparent Service Desk SLAs. Know exactly what to expect and how to maximize value from each service request.

Eliminate guesswork and reduce stress, ensuring that your IT operations run smoothly and efficiently. Partnering with us, a leader among IT companies in Chicago, ensures our clear guidelines help you plan better, allocate resources wisely, and make informed decisions that enhance your bottom line.

How quickly does your IT services company onboard a new client in Chicago?

Accelerate your IT transition with our structured onboarding process. We generally take 30 days but can take over instantly when needed.

Benefit from our flexibility and adaptability, tailored to meet your specific business requirements and timelines. As a leading IT firm in Chicago, we've designed our onboarding process to minimize disruptions, ensuring you can maintain operational continuity and focus on your core business activities.

Does your IT company provide on-site services?

As an IT company in Chicago, we offer comprehensive on-site IT support services customized for your business needs. Our certified technicians provide rapid troubleshooting and resolution, minimizing downtime and maximizing productivity.

Our expertise spans hardware repairs, software updates, and network configurations, ensuring your IT infrastructure operates smoothly. With our proactive scheduled maintenance, we prevent future issues, allowing you to focus on seamless operations without the hassle of IT problems.

How does your service model stand out from the other Chicago IT firms?

Enjoy the small-business feel with our pod-based service model. You talk to the same technicians each time, making your support experience efficient and personalized.

Build lasting relationships with your dedicated technicians, enhancing communication and problem-solving.

This unique model allows for quicker issue resolution, as your technicians become intimately familiar with your IT environment, leading to more effective and timely solutions.